392's Commitment to Responsible Gaming
At 392, we believe gaming should be an enjoyable experience — not a source of financial stress or emotional distress. We are committed to ensuring the well-being and safety of all our users.
Responsible gaming means knowing your limits, staying mindful of your time and money, and having the courage to ask for help when needed. 392 is always ready to support its users.
We never present gambling as a solution to financial problems. Gaming is always for entertainment — that belief is at the core of our platform.
- Gaming is for entertainment, not income
- Play Within Your Means
- Avoid Chasing Your Losses
- Take a break if you notice signs of addiction
- Seek professional help if needed
Recognize the Signs of Risky Behavior
If any of the signs below apply to you, it's time to pay attention. This isn't a sign of weakness — recognizing it is a sign of strength.
Spending beyond your means, borrowing money to play, or using funds set aside for essentials.
Cutting back on time with work, family, or friends to game more, and being unable to stop playing.
Feeling restless when not playing, getting overly upset after a loss, or playing in secret.
Chasing losses — trying to win back money after loss — is the biggest sign of risky gaming behavior.
Tips for Setting Time & Budget Limits
The best way to enjoy gaming is to set your own limits from the start. 392 recommends:
- Weekly budget: Decide in advance how much BDT you'll spend on gaming each week. Keeping it under 5% of your monthly income is the smart move.
- Time limit: Set a daily time limit for how long you play. Use your phone's reminders or a timer to keep track.
- Loss Limit: Set a loss limit for the day, and when you hit it, stop playing — stick to this rule strictly.
- Regular breaks: Take at least a 15-minute break every hour. Get up, stretch, drink some water, and rest your eyes.
Self-Control Tools & Minor Protection
392 offers a range of features to help users stay in control of their gaming:
- Deposit limit: Contact our support team to set a daily or weekly maximum deposit limit (৳).
- Taking breaks: Request a temporary account suspension for a set period — this is known as a "cooling-off" period.
- Self-Exclusion: If you feel gaming is having a negative impact on your life, you can request a long-term account suspension.
Anyone under 18 is strictly prohibited from accessing 392. We enforce this rule rigorously:
- Age is verified at the time of registration.
- Identity verification may be required when managing your account.
- If you have children or teenagers at home, use password protection on your devices.
- Never share your account login details with anyone.
- If you suspect someone is playing on behalf of a minor, please notify us immediately.
Life Balance & Professional Support
Gaming is just a small part of a healthy life. Make time for family, friends, work, and hobbies. Gaming should never be your main outlet for loneliness or stress.
If gaming is starting to affect your daily life, don't try to handle it alone — seek professional help. It takes courage.
- Talk to a trusted family member or friend.
- Seek advice from a mental health professional.
- Let the392 support team know — your privacy is fully protected.
- Temporarily or permanently suspend your account if needed.